1. About these terms
These terms govern your use of statlabllc.com and our client portal, and every quote and order with StatLab LLC ("StatLab", "we"). By using the site, requesting a quote or placing an order, you agree to them. If you don't agree, please don't use our services.
2. Quotes
Quotes are free. A quote is an offer to do the described work for the stated price, and it isn't binding on us until you accept it and we receive payment. Until then, we may change or withdraw it, and we may decline any project. Response times shown on our site are targets, not guarantees.
3. Acceptance and payment
You accept a quote by paying online, or by authorizing us in writing to accept it on your behalf. You pay only the quoted amount, in US dollars, through our payment processor. Work starts once payment is received.
4. Delivery
Delivery dates and turnaround times are estimates, not guarantees. They assume complete files, and the clock pauses while we wait for information from you. If we miss a date, your only remedy is the one in section 9.
5. Revisions and scope
We'll make reasonable revisions to bring the work in line with the quoted scope. Changes to the scope are quoted separately.
6. Your files
You confirm you have the right to share the files you send us, and you're responsible for their content and accuracy. We use them to provide our services, as described in our Privacy policy.
7. Use of our work
Once you've paid in full, you may use the deliverables in your own business, including editing them and submitting them in bids. We keep all rights in our methods, templates, tools and know-how.
8. No guarantees
Our work is a professional estimate based on the information you provide. Everything on our website, in our emails and in our calls, including accuracy figures, turnaround times and descriptions of our services, is general information, not a promise or warranty.
Our services and deliverables are provided "as is". To the fullest extent the law allows, we disclaim all warranties, express or implied, including fitness for a particular purpose. You're solely responsible for checking our work before you rely on it, and for your own bids, pricing and project decisions.
9. Cancellations and refunds
You may cancel before work starts for a full refund. Once work has started, any refund is at our discretion. In every case, a refund is limited to the amount you paid for that order, and it's your only remedy.
10. Limitation of liability
To the fullest extent the law allows, our total liability for all claims of any kind, arising from our services, our website or these terms, is limited to the amount you actually paid us for the order the claim relates to. We're not liable for any indirect or consequential losses, such as lost bids, lost profit, cost overruns or delays, even if we were told they were possible.
11. Indemnity
You agree to cover our losses and costs from any claim arising from the files you provide or your use of our work, or from your breach of these terms.
12. General
These terms are governed by Texas law, and any dispute goes only to the state or federal courts in Harris County, Texas. Any claim must be brought within one year of delivery. If part of these terms can't be enforced, the rest still applies.
These terms are the entire agreement between us, and they replace anything said on our website, in emails or in calls. We may update them at any time, and the version in force when you accept a quote applies to that order. Questions go to hello@statlabllc.com.